FAQs

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• What is RASHAN EXPRESS?

RASHAN EXPRESS.com (Innovative Retail Concepts) is Ranchi’s largest online food, grocery, cleaning and care   store. With over 300 products and over a 150 brands in our catalogue you will find everything you are looking for. Right from Rice and Dals, Spices and Seasonings to Packaged products, Beverages, Personal care products, – we have it all.
Choose from a wide range of options in every category, exclusively handpicked to help you find the best quality available at the lowest prices. Select a time slot for delivery and your order will be delivered right to your doorstep, anywhere in Ranchi city you can pay online using your debit / credit card or by cash on delivery.
We guarantee on time delivery, and the best quality!

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•What kind of products we sell?

processed foods, health foods, protein foods, food products, agro foods, fast foods, packed foods, , milk foods, health and diet drinks, extruded foods, dehydrated foods, precooked foods, canned foods, preserved foods, bakery products and confectionery items such as breads, biscuits, sweets, cookies, wafers, condoles, lemon drops, chocolate, toffees, tinned fruits, detergents, tea and coffee, vegetables, fruits, jams, jelly, pickles, squashes, sausages, nutrient, health and diet foods, extruded foods other confectionery items, cleaning items like ( house cleaning ,kitchen cleaning ),cosmetic (hair/skin care , face wash, e t c  ) .

•Do you deliver to my Location?

Yes we deliver at your door step if, your given address or postal codes are applicable or available in our directory.

•What is the minimum order value?

RASHAN EXPRESS requires a minimum order value of Rs 1000 and provides free delivery for orders over Rs 1500, according to information available on the dashboard.

•Do you charge any amount or taxes over and above the rates shown?

RASHAN EXPRESS didn’t charge any tax (GST) over and above the rate shown on MRP that is given by the manufacturer of any goods or packed product.

RASHAN EXPRESS charge the taxes (GST) on raw products that are directly packed by RASHAN EXPRESS ex ( RICE, DAL, OIL, NUTS, ATA, e t c ).

•Can I track the status of my order?

YES, RASHAN EXPRESS gives you the update of your order in 3 phases

1st – Order conformation.

2nd– Packed your order.

3rd– Ready for shipping

4th –Arriving time / visiting time at your door.

•How can I make changes to my order befer and after confirmation?

  • You can change your order items before the final submission of *checkout.
  • After confirmation our customer is also able to change their order but before the conformation of packaging, by Calling the customer care of RASHAN EXPRESS, *you must have to give your current order id No-.
  •  Customer care No- (contact :- +91 8448455575 / 9162370923 )
Reach us by email any time! We’ll do our best to respond as quickly as possible.
:- mails.rashanexpress@gmail.com
Talk to us directly for additional help immediate answers to your questions.
+91 9162370923 +91 8448455575
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